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05-13-2023 02:30 AM
So the problem I have having is first of all it is blueprint and my laptop is not turning on and I am running all the hardware test and everything is fine except for the long hard disk DST test ,and it is showing warning so is the problem of software issue or hardware issue.
05-15-2023 11:49 AM
Welcome to HP Support Community.
This could be a hardware issue with the hard drive of the unit and may need repair.
I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center
Note: Select your country from the dropdown, enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.
Hope this helps.
Take care and have a good day.
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