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‎11-12-2020 07:47 PM

HP Recommended
Product: LAPTOP-P8AKE6QG

I was playing my game(Valorant) yesterday and I download Roblox to play with my little brother and the next day i get back on valorant and my frames are at 15-40. i don't know what did this but i also know that i upgraded my geforce driver and it crashed my game and my driver so that could be the problem but i dont know how to fix it even if it is. How do i know what did it and how do i fix it? 

1 REPLY 1

‎11-19-2020 11:30 AM

HP Recommended

@Mowyn

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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