cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 4
3,247
Flag Post

Why does my fan sound like gears grinding

HP Recommended
HP Notebook - 15-bs078nr
Microsoft Windows 10 (64-bit)

Good day and thank you in advance for you response. I have an HP Notebook 15-bs078nr. Purchased in December 2018. I had absolutely no problems until 6 months ago. The fan started clicking and grinding lightly and then spinning out of control making a very loud sound in the process. I replaced the fan 2 months ago and here we are again making grinding noises particularly at low speeds. When the unit begins to heat up and the fan accelerates all sounds fine. I have reduced the fan speed from 100% to 40 percent but this is not resolving the issues. I also have a laptop cooling fan which I purchased to assist the fan which was replaced. Can someone tell me what may be going on. Has anyone else had this experience with the model?

 

Shawn

 

3 REPLIES 3
Highlighted
Level 19
Level 19
84,079 83,970 10,571 22,680
Message 2 of 4
Flag Post
HP Recommended

@ShawnTerrell 

 

Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,
          https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101041.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you for your response. I attempted to install the driver however, I get the following message;

The driver is not supported on this OS version (10.0.18362).

Reply
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 4 of 4
Flag Post
HP Recommended

I uninstalled my audio drivers. Downloaded new audio drivers from HP website performed clean install of new audio drivers. Performed a  system reboot. This still did not resolve my issue.

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation