Why is my laptop not detecting the GPU?

[Fatonshibu]

I bought an omen 15t-dc100 in august.

My GPU is: NVIDIA geforce RTX 2070 with Max-Q Design

Everything was fine until 4 days ago when my laptop randomly stopped detecting my GPU. The laptop doesn't get that hot (around 75-80 Celsius). I solved the problem by uninstalling the nvidia drivers in safe mode using Display Driver Uninstaller, but today it happened again, the laptop just didn't detect the GPU. The problem was solved again by uninstalling the drivers, but what could cause it? I don't want to go to safe mode and uninstall the graphics card driver every time the laptop decides not to detect the graphics card.

[asmita6658]

Hi @Fatonshibu

Welcome to the HP Support Community. I'd be happy to assist you with the "GPU not detected" error. 

Try updating your computer - 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Also, try updating the graphics driver and BIOS update from this link. 

Hope this helps! Keep me posted. 

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