• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎11-19-2018 10:55 AM

HP Recommended
Product: OMEN by HP 15 dc000
Operating System: Microsoft Windows 10 (64-bit)

My command center doesn’t have the lightning options and I wonder why 

1 REPLY 1

‎11-19-2018 09:21 PM - edited ‎11-19-2018 09:22 PM

HP Recommended

Hello @RAZOR3124

 

Would you tell me what the full model or Product number of your Omen is please?

Its located in the HP Support Assistant from the Start menu.

 

IF the keyboard only has 2 colors, it wont have the lighting option in the OCC.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.