Hello
You are here on a community of help between users, mainly!
We have the same "problem" in France, I already mentioned it and it has not changed yet ..
In any case, not since the last visit to the site.
So, there is no point here, there is nothing we can do about it, tell HP directly
https://ssl.www8.hp.com/h41268/live/index.aspx?qid=25022
Expert volontaire :Forum Fr 17-10-2009 :
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