@Cpectre
We have absolutely no way to know which post(s) / thread(s) you were viewing.
The answer to your question:
Posts are answered privately when there is a need to provide information that is not suitable for public scrutiny.
For example, the question(s) or answers might include private owner / user information.
"Many others" having the same issue:
- Lack of personal response might mean there is no new information.
- Lack of personal response is sometimes the result of "tagging on" to another customer's answered thread.
- "Others" having the same issue is of interest in a general sense - It is true that many questions are asked multiple times. It is also true that some questions are not answered or that there are no "good" Community answers for a particular situation.
Our Community is not HP Support; we do offer help free of charge.
If you wish to do so:
Post New Question
Scroll to bottom > Ask the Community
and
Brilliant Post - How to Ask Your Question
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If the answer helped resolve your issue, Click "Accept as Solution" .
Dragon-Fur