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‎07-12-2023 09:30 PM

HP Recommended
Operating System: Microsoft Windows 11

My Victus laptop has been working great since I got it last year, however suddenly when I went to use it today both the Wifi and Bluetooth seem to not be present on the device anymore. I checked my device manager and I do not see a Wireless Networking Card present on the device or a Bluetooth Device either. I updated all the drivers and windows and it still isn't showing up. As far as I am aware, the device was not used or moved between sessions.

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1 REPLY 1

‎07-14-2023 01:01 AM

HP Recommended

Hi @Phasmos

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Have you made any changes to your hardware or OS?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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