Wifi issue since one and half month

[Shanikumar1]

wifi option not showwifi option not show

[zoey7886]

@Shanikumar1, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding the Wi-Fi issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your Victus by HP 15.6-inch Gaming Laptop (15-fa1000, 8B483AV) has been experiencing WiFi issues for the past one and a half months, try the following troubleshooting steps:

Power Reset (Hard Reset)

A power reset helps clear any residual charge that might be causing hardware issues.

Shut Down the Laptop:

• Click on the Start menu > Power > Shut down.

Disconnect All Peripherals:

• Unplug any USB devices, external drives, and the power adapter.

Remove the Battery (if removable):

• If the battery is removable, take it out.

Press and Hold the Power Button:

• Hold the power button for 15-20 seconds to drain residual charge.

Reconnect the Power Adapter & Battery (if removed):

• Plug the power adapter back in (without peripherals).

Turn On the Laptop and check if WiFi is working.

Reset BIOS to Default Settings

Resetting BIOS can help if a configuration issue is affecting WiFi.

1. Shut Down the Laptop.
2. Turn It On and Enter BIOS:
   • Immediately press the F10 key repeatedly as soon as the HP logo appears.
3. Load Default Settings:
   • In the BIOS menu, press F9 (or look for “Load Setup Defaults”).
   • Select Yes to confirm.
4. Save and Exit:
   • Press F10 to save changes and exit BIOS.
   • Select Yes and restart the laptop.  

Let me know if it helps!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards, 

Akhi_H