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HP Recommended
OMEN Laptop - 15-en0023dx
Microsoft Windows 11

The Wi-Fi network option in my settings disappears after the laptop goes to sleep and wakes back up. The laptop needs to be shut down and restarted to reappear. If you press the restart option it won't show up.

1 REPLY 1
HP Recommended

Hi @ahn20014,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

You can check the drivers updates: HP Customer Support - Software and Driver Downloads 

Try these steps: 
 

:heavy_check_mark:Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

 

:stop_sign: If issue persists, continue with the below steps: 

If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

If your computer does not have a wireless key or the wireless activity lights remains off or orange, then continue using these steps. 

Click Start, type troubleshooting into the Search field. 

Select troubleshooting from the search results. 

Click Network and Internet. 

Click Internet Connections 

Here's a guided troubleshooter that will help fix this issue: https://support.hp.com/us-en/document/ish_1997137-1439082-16

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
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