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‎04-07-2022 08:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi

So I have found out that if tpm(in my case ftpm) is not recognized by windows it is due to a BIOS not being up to date(mostly). The last BIOS ver thats available for my laptop is F12 released in 2020.I think it is the BIOS thats making my laptop not supported by win 11.I have seen that when I enable the tpm in BIOS it gets disabled after I exit the BIOS. Someone already said that wind sometimes doesnt see ftpm(amd tpm), but it could be just the BIOS bug.Will hp ever update the amd BIOS?

My laptop is a HP Pavilion Gaming  15-ec0006nm

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‎04-11-2022 02:28 PM

HP Recommended

Our team will look into it and once they release the new BIOS, it will be available on the website.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎04-11-2022 08:14 AM

HP Recommended

Hi @BonnY0 

 

Welcome to the HP Support Community. From what I have understood, you are using Windows 11 and you have updated our latest BIOS which is F.12 Rev.A (released for Windows 10).

 

Please note that HP will release the BIOS for Windows 11 and once it is released, you can update it from our page here.

 

Let me know if there is anything else you need assistance with.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
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‎04-11-2022 10:21 AM

HP Recommended

I am using win 10 and I want to update to win 11 but I cant since my Bios has a tpm bug and Win 10 cant see my tpm, thats why I am asking will they ever fix the BIOS.

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‎04-11-2022 02:28 PM

HP Recommended

Our team will look into it and once they release the new BIOS, it will be available on the website.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
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