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‎12-12-2022 06:15 PM

HP Recommended

Win 11 crashed my hd and it will not boot/no drive.  I removed the hd and fixed the errors with chkdsk then reinstalled the hd, still no drive available.  Download and created a win10 IOS USB, restarted the laptop  (booting from the USB) to reinstall Win10.  It has been stuck on the HP logo for 3 hours now.  Is there any hope?

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1 REPLY 1

‎12-16-2022 02:19 AM

HP Recommended

Hi @balvey1,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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