Windows 10 BSOD Omen 17t-an100 CTO

[Greebster]

System originally configured with Optane + 1tb HDD. Disabled Optane properly and installed an 500gb 970EVO M.2 NVMe SSD.

Used Samsung software to clone. Must manually boot F9 and select proper boot file from EFI, not the SSD as listed in boot device selection. Not sure why this is. The Original HDD is installed, but not used at this point. Will save this drive and replace with an 860 EVO or similar shortly if this issue is resolved.

None the less system boots up just fine, exceptionally fast eg half the time the Optane setup could do. Without Optane and only HDD incidently takes over a minute to boot.

System passes all diagnostics and appears fine, until windows BSOD with an Stop code: SYSTEMS SERVICE EXCEPTION after running nonstop for a day or so. This is the second time in 30 hours and incidentally occured shortly after being put to sleep or waking up according to the time logs. No other information or error code is noted.

I'm fairly profecient with computers, like have been at this before the IBM PC was invented, but am newish to a few technologies and win10(pro installed)

Previous laptop, my beloved DV7-6B32US was maxed out and ran perfect (99.99999%) until a roll of paper towels leaped from the shelf above and appearently broke something, must be a hairline crack as I inspected but couldn't find the issue, flex the MB and it would start... ebay $160 for a replacement is next.

/Mike

[Barachiel]

@Greebster

Thank you for posting on HP Forums, 

Barachiel is at your service. 

I Understand you are in need of support,

And to help you out, I'm sending out a Private message with the required information's,

Good Luck. 🙂

[Greebster]

Thank you for your time.

I have been to that page on many occasions and find step 2 impossible to complete as this option does not exist.

"2) Select your product type below."

In what catagory should I choose from?

[Jeet_singh]

@Greebster,

It looks like you were interacting with @Barachiel, but he is out for the day & I'll be glad to help you out, 
I'm the Jeet_Singh & I'm at your service.

As I understand you are having issues getting through our HP phone support team. Don't worry I'll help you find the number. 

Please send me the country/region you are contacting us from via a private message, And I shall help you with the information.

Take care now and do have a fabulous week ahead. 🙂
Regards,