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Windows 10 reload failed. Now I'm at a DOS prompt

HP Recommended
Hp X7R16AV
Microsoft Windows 10 (64-bit)

My laptop wont start.  It goes into repair mode and never stops.  I used the esc key to get to the menu to test all of the components.   Nothing failed.  I attempted to reload windows 10 from the cloud and that failed.  I attempted to reload Windows 10 from the smaller partition.  That failed and I am at a DOS prompt.  Now what?

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HP Recommended



If the bootable USB recovery media you made using the cloud recovery tool didn't work, the only suggestion I can offer would be to clean install W10.


Make the bootable installation media using the Media creation tool at the link below.


After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

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