Windows Activation Error an020ca

[AreebKhan]

I just updated my drivers bios etc from official hp support. Now Im facing an issue of Windows Activation. Before the upgradation I also recovered my laptop to some restore point. It came with Windows 10. Can someone tell me where will i get the windows key plus whats the solution. Should I reset my PC again to default settings through HP Recovery. Or is this because of BIOS? how can i downgrade.? Please tell me the solution.

[A4Apollo]

Hi! @AreebKhan,

Was the system board replaced previously on the PC?

Try the steps recommended below.

Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow.

If you're unable to activate Windows 10, the Activation troubleshooter could help. To use the troubleshooter, select the Start  button, then select Settings  > Update & Security  > Activation , and then select Troubleshoot.

You must be signed in as an administrator to use this option. If you're not already an administrator, for more info, see Create a local user or administrator account in Windows 10. The Troubleshoot option is available only if your copy of Windows 10 (Version 1607 or later) isn't activated. Once you activate, the option disappears.

If you still have issues download and install the HP cloud recovery tool to create a USB recovery kit for your PC. After creating the recovery tool try performing a complete system recovery to solve the activation issues.

Refer this article to know more information about creating a could recovery tool. Click Here

Let me know if this helps!

Have a great day! 🙂

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