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HP Recommended
HP Omen
Microsoft Windows 10 (64-bit)

hi there. I have an HP Omen that was brilliant until last night when it randomly errored and stopped working. The power button works and the fans come on but the screen and back lit keyboard does not come on. I have done all the basic tests with the battery, charger, memory ect and still nothing. So annoyed as it’s not even 2 years old but out of warranty. Could this be a motherboard issue? If so does anyone know what kind of price it would be to fix? Thanks 

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