Would like to exchange my AC adapter due to damage( under warranty)

[nightfairy]

Hi,

    I would like to get a new AC adapter due to losing the connection between my laptop and the AC adapter. 

Thanks 

Paul 

[ub6424]

Hello @nightfairy 

Sorry to hear that you are having problems ... 

To help you I need to know the product number (p/n) of your notebook !

It looks something like this:

You will find this information on the back/rear of your notebook in small alphanumeric letters.

The product number (p/n) is legally allowed information about the computer. This is not sensitive data.

It is allowed to publish it in public.

[nightfairy]

Greeting，

ProdID： 475NBUAABA

thanks

 Paul

[ub6424]

---

@nightfairy wrote:

Greeting，

ProdID： 475NBUAABA

thanks

 Paul

---

Hello @nightfairy 

(1) Your correct product number is:

475N8UA#ABA
Description : OMEN 16.1 inch Gaming Laptop PC 16-b0000 (2W6B5AV)

(2) AC adapter / Charger:

HP spare part number	M41303-001
Description	SKO-230W AC ADPTR, PFC SMART 3Pin 4.5mm

Out of stock at HP Partsurfer:

(3) --->>> Contact HP Support 

Good luck

[ub6424]

Hello @nightfairy please keep me updated, thank you