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Hello i bought a hp victus 15 lately and downloaded omen gaming hub which offers 1 month xbox game pass to its users. Somehow i cant use it, like when i click on "start free trial" it opens xbox home screen and thats it. It doesnt show a redeem code either for me to do it manually. How can i activate it?

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Hi @nehirrr,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I am afraid this offer is available in your region. However, 

 

To check if your HP laptop is eligible for the 1-month Xbox Game Pass offer in Turkey, you can follow these steps on the HP Support website:

Visit HP's Official Website:

Search for Promotions:

  • Navigate to the "Support" or "Promotions" section, where HP typically lists offers and promotions for their products.
  • You can also try searching for "Xbox Game Pass" or similar terms in the search bar.

Check Product Eligibility:

  • Look for any specific terms about the Xbox Game Pass offer. It may require you to input your laptop's serial number or product number to check if your device qualifies.
  • You can find your product number by:
    • Pressing Fn + Esc to display system information.
    • Checking under your laptop (a label usually contains the product information).

Sign in or Register:

  • If required, sign in to your HP account or register your device. Sometimes, offers are available only to users with registered products.

Support Chat:

  • If you're unsure, you can also use the HP Support Assistant or chat with an HP representative through the Support page to verify eligibility.
  • Offers can vary by region, so ensure you're checking the Turkey-specific HP site.
  • Xbox Game Pass offers are sometimes included with certain HP products (usually gaming laptops or certain consumer models), and the eligibility may also depend on the purchase date or model type.

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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