a tiny white, bright dot that appeared on the screen

[MohamedElanany]

I bought a new laptop (Victus 15 fa0087ne), but a problem arose. It was a tiny white, bright dot that appeared on the screen in a fixed place, but when I restarted the device it disappeared, but after a while it appeared again and then disappeared.

[Elohi_NR · Accepted solution]

Hi @MohamedElanany,

Welcome to the HP Support Community. 

I'd be happy to help you! 

To provide you with an accurate solution, I'll need a few more details:

Did you try with an alternate monitor?

Have you checked if the issue persists even in the Bios screen?

Have you tried to update the drivers?

Perform a hard reset

If your computer suddenly fails to boot properly, perform a hard reset (power reset).

For detailed instructions on resetting your computer, see HP PCs - How to Power Reset Your Computer.

• Turn off the computer.
• Disconnect the AC adapter.
• Remove any discs from the disc drive.
• Remove memory cards from the card reader slot.
• Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
• With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
• Reconnect the AC adapter, and then turn on the computer.
• NOTE:
• If an error message is displayed, see Troubleshooting Error Messages on a Black Screen During Startup or Boot.
• Otherwise, continue with the troubleshooting procedures in this document.

Refer to this document and see if that helps. If not this unit might need service. 

Hope this helps! Keep me posted for further assistance.
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