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‎07-29-2022 08:53 PM

HP Recommended
Product: HP Notebook - 14s-dk0023au
Operating System: Microsoft Windows 11

so i just update my bios in laptop dk0023au and after reboot my laptop screen just black with power indicator turn white led how i solve this problem? please answer i need work with the laptop its been 2hours the screen just black

Category:
1 REPLY 1

‎07-29-2022 09:57 PM

HP Recommended

Hello @arhya 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

Follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
HP Laptop Starts but No Display | Black Screen | HP Support
HP Laptop Starts but No Display | Black Screen | HP Support
youtube.com/watch?v=sj6kYmT7GLs
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
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