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‎08-07-2020 10:24 AM - edited ‎08-07-2020 10:24 AM

HP Recommended
Product: HP Omen 15-ce008NW
Operating System: Microsoft Windows 10 (64-bit)

I have the same problem as: https://h30434.www3.hp.com/t5/Gaming-Notebooks/swelling-of-SR04XL-battery/td-p/7458349

My battery looks almost like baloon 😕

Actually in my company we are using only HP Omen laptops and now we are really affraid that something bad will happen. 

I never expected HP to allow this kind of thing, I have always had full confidence in HP and now my life and my colleagues are in danger 😕

 

battery1.jpegbattery2.jpegIMG_0358.jpg

1 REPLY 1

‎08-08-2020 08:24 AM

HP Recommended

@Marek9b

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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