cancel
Showing results for 
Search instead for 
Did you mean: 
iksay45
Level 1
6 3 0 0
Message 1 of 2
1,789
Flag Post

audio driver issue

HP Recommended
OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

Whenever I start my laptop, I get the message below(img).

In order to get my jack 3.5 to work I have to uninstall my drivers in install them otherwise i cant connect any headphones or only one driver works

how can I fix this, I already tried to go to previous versions on windows (v1803) 

And also only one speaker worksSans titre.jpg

1 REPLY 1
iksay45
Author
Level 1
6 3 0 0
Message 2 of 2
Flag Post
HP Recommended

Update: i fixed it : -new windows reset, and I removed Windows update since hp can't keep up to date the drivers of a 1900 + $  pc

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation