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‎04-17-2020 11:30 AM - edited ‎04-17-2020 11:32 AM

HP Recommended
Product: OMEN by HP Laptop 15-dc0xxx
Operating System: Microsoft Windows 10 (64-bit)

Whenever I start my laptop, I get the message below(img).

In order to get my jack 3.5 to work I have to uninstall my drivers in install them otherwise i cant connect any headphones or only one driver works

how can I fix this, I already tried to go to previous versions on windows (v1803) 

And also only one speaker worksSans titre.jpg

1 REPLY 1

‎04-17-2020 03:45 PM

HP Recommended

Update: i fixed it : -new windows reset, and I removed Windows update since hp can't keep up to date the drivers of a 1900 + $  pc

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