• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
pavilion 15-dk0xxx
Microsoft Windows 10 (64-bit)

when i first got the laptop its back-lit keyboard would stay on and wouldn't time out, but now after 30 seconds it just times out, tried going into bois and doing fn+f5 and aslo f4 but nothing changed. Is it possible to get it back??

1 REPLY 1
HP Recommended

@MikeM213 Welcome to HP Community!

I suggest you update the BIOS of your device using the HP website: click here to find and install the same,

If the blacklight stays on for only a few seconds, the backlight timeout setting might need configuring in the BIOS.

NOTE: 

If there is not a setting for the backlight timing in the BIOS, this behavior might not be supported on the notebook. Check your notebook model's product support documentation to confirm support.

Your BIOS version and screens might vary.

  1. Restart the notebook, and then immediately press the F10 repeatedly until the BIOS opens.

  2. When the BIOS opens, use the arrow keys to navigate to the Advanced tab.

  3. Navigate to Built-in Device Options, and then press Enter.

    The Advanced tab showing Built-in Device Option highlighted

  4. In the Built-in Device Options, select Backlit keyboard timeout.

  5. Press the spacebar to open the keyboard backlight settings, and then select the timeout setting you want.

    NOTE: 

    If you select Never, the backlight remains on which could quickly drain the notebook battery power.

    Backlit keyboard timeout options

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.