batterty drain when pc is unplugged and off

[firasso98]

my pc hp omen 15 loose about 3% of charge everyday when the pc is offf a,nd uplugged from power source i have checked the battery health and its good and done everthing but nothing works. plz help me and anyone is facing the same situation

[ub6424]

Hello @firasso98 

Sorry to hear that you are having problems ... I would like to help you.

The battery draining problem indicates a BIOS problem.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[firasso98]

Nom du système d’exploitation Microsoft Windows 11 Famille Unilingue
Version 10.0.22000 Build 22000
Autre description du système d’exploitation Non disponible
Fabricant du système d’exploitation Microsoft Corporation
Ordinateur LAPTOP-8RTDD5SD
Fabricant HP
Modèle OMEN by HP Laptop 15-dh0xxx
Type PC à base de x64
Référence (SKU) du système 7ND26EA#BH4
Processeur Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 MHz, 6 cœur(s), 12 processeur(s) logique(s)
Version du BIOS/Date AMI F.46, 09/05/2022
Version SMBIOS 3.2
Version du contrôleur embarqué 44.48

[ub6424]

Hello @firasso98 

Change BIOS settings

USB charging <disabled>

Kind regards

[firasso98]

Its already done but nothing happened

[ub6424]

Hello @firasso98 

Your case is difficult to evaluate ...

(1) I checked BIOS revision history for a related issue you are talking about. Nothing is mentioned.

(2) In your case there are still hidden electricity eater. RTC (realtime clock) is not included !

(3) Use real shutdown ( No sleep ! No Hibernate ! )

(4) HP warranty valid -> please contact HP Support for BIOS update or service "repair"

Kind regards