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dabasrd1
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Message 1 of 4
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Solved!

battery charging is very slow in my new hp pavilion gaming 15 ec0104ax

HP Recommended
hp pavilion gaming 15 ec0104ax
Microsoft Windows 10 (64-bit)

the problem occur yesterday where charging speed was only 1% in 10 minutes, then i contacted to hp from whatsapp then they told me to update the bios. But after the update the problem still persist, but after that i checked the window update and updated the windows, now the battery charging was good. Today the same problem took place so plz tell me how to resolve. my laptop is 1.5 months older.

1 ACCEPTED SOLUTION

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
Message 2 of 4
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@dabasrd1

 

I reviewed your post and I understand that the battery is getting charged slowly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

 

Restart the computer and the issue should be fixed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
Message 2 of 4
Flag Post
HP Recommended

@dabasrd1

 

I reviewed your post and I understand that the battery is getting charged slowly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

 

Restart the computer and the issue should be fixed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
dabasrd1
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Yes it worked and now my pc is charging as before.

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
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@dabasrd1

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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