cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 3
1,743
Flag Post

battery dies under 2hrs 30mins

HP Recommended
HP Pavilion 15 15-ec0068ax
Microsoft Windows 10 (64-bit)

hi I have owned HP Pavilion 15 15-ec0068ax for 5 months now. for the first 3 months it was fine but I noticed that the battery started dying pretty fast even if I only had one or 2 tabs open (docs and youtube) and no apps open in background. I have updated all the drivers I could through HP support assistant app but it didn't help. 

 

2 REPLIES 2
Highlighted
Level 2
15 10 1 0
Message 2 of 3
Flag Post
HP Recommended

Have you run antivirus and antimalware apps lately? If not, do this. Also, have you installed any other programs in the time you noticed the battery performance drop? 

Reply
0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

I ran antivirus everything is fine and i have not installed any new programs that could harm the battery

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation