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‎02-09-2020 07:29 AM

HP Recommended
Product: Omen 17-w201ng
Operating System: Microsoft Windows 10 (64-bit)

Hello all,

 

this morning I saw a strange reflexion on the top of my notebook. After a closer look i saw that the surface next to the touchpad was bended upwards. I openend the laptop and removed the battery which was inflated see pictures. I think that i was lucky that it doesn`t exploded nor a fire occured. Just a reminder to check on you LI-On batteries from time to time.

 

battery.jpg

1 REPLY 1

‎02-11-2020 02:38 PM

HP Recommended

@cad01

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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I am an HP Employee

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