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‎02-01-2022 12:59 PM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B1AV)
Operating System: Microsoft Windows 11

i bought an hp pavilion 15 today and its  charging  slowly ( 1% in 4 minutes ) and when its fully charged (100% ) 

it last only 1h 56 minutes with normal use ( only the screen is on )

any one can help ? 

Category:
1 person had the same question
1 REPLY 1

‎02-05-2022 03:56 AM

HP Recommended

@akremgr

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the Battery on the HP Pavilion Gaming Laptop PC.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS F.12 from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • For Testing and Calibrating the Battery please click this link

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

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