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HP Recommended
hp omen ce-072tx
Microsoft Windows 10 (64-bit)

i was using my laptop and then suddenly blue screen of death comes up it was restarting but suddenly the screen was black and screen is black from that time caps lock shows 5.3 blinks i have been trying all the methods online but nothing helps and my warranty ended last month so i need help

3 REPLIES 3
HP Recommended

Hi

If the Main Board is not faulty then...
Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

 

 

Main-

(Mother)

Board

5.3

The embedded controller times out waiting for the BIOS.

Component is not reachable by BIOS in certain time limit.

1 Reseat component.

2 Test known good component.

3 Replace component or Main-Board as needed.

HP Recommended

i tried windows + v too nothinh happens screen still blank but one time it showed auto repair but screen gone blank again 

HP Recommended

Hi

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

Perhaps try a USB flash drive with a BIOS on, but if the Main Board is the problem, then I have no more suggestions, Sorry.

 

 

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