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HP Recommended
HP Pavilion Gaming Laptop - 16-a0032dx
Microsoft Windows 11

Hello i been having this HP Pavilion gaming laptop that came with a 500gb hdd. Today i decided to upgrade and get a nvme sdd with 1tb. Once i installed the sdd and turn on the laptop a blue box pops up with a black background saying boot device not found. Also this laptop came with like a fake ssd or what ever it is that has a sticker saying replace with new one when i put that one back to my laptop it starts running again like normal it gives me the login screen and works good again but the issue im having is with this new ssd i cant use it.

1 REPLY 1
HP Recommended

@cris0911 wrote:

...  when i put that one back to my laptop it starts running again like normal it gives me the login screen and works good again but the issue im having is with this new ssd i cant use it.


@cris0911 

 

You can use Device Manager to see what is it and buy a new one, It is much better to use a REAL compatible or SAME brand to avoid hiccups.

 

Hang on, its specs

 

              https://support.hp.com/us-en/document/c06659931

 

It has  512 GB Intel® SSD, looks like it has 32GB Optane + 512GB NVMe SSD (on same physical unit) therefore to be able to use 1TB you need to remove relationship of Optane and M.2 SSD

 

Hope this makes sense.

 

Regards.

BH
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