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10-20-2021 02:16 AM
I have another broken hinge issue with the third HP I bought . Last time the hinge broke on the left hand side on both computers . This time I got an expensive gaming laptop and the plastic under the right hand side has cracked after 3 years of use . I dont get it . I would like the people at HP to fix this nightmare of a machine . I already had to fix a blue screen of death issue
10-23-2021 06:05 AM
@liberty_5, Welcome to the HP Support Community! I’m here to help.
I understand your concern. As this is a hardware issue, please reach out to the HP Technical Support team in your region regarding the service/replacement options.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
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