camera is not working

[pranav2000]

it shows camera is not attached

[Kuroi_Kenshi]

Hi @pranav2000,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Camera in Device Manager:

• Press Win + X and select "Device Manager."
• Expand the "Cameras" or "Imaging devices" section. If you see your camera listed, right-click on it and select "Enable" (if it's disabled) or "Update driver" to update it.

Driver Reinstallation:

• If the camera is not listed or shows a warning symbol, you can try uninstalling the camera driver:
  • Right-click on the camera device.
  • Select "Uninstall device."
  • Restart your laptop, and Windows should attempt to reinstall the driver automatically upon startup.

Update the Camera Driver:

• Visit the HP Customer Support - Software and Driver Downloads page and enter your laptop's model number to check for any available camera driver updates.
• Download and install the latest camera drivers provided by HP for your specific model.

Privacy Settings:

• Go to Settings > Privacy & security > Camera.
• Ensure that "Camera access" is turned on and that apps you want to use the camera with have permission to access it.

HP Support Assistant:

• Use the HP Support Assistant to check for updates and troubleshoot hardware issues. It can help identify and fix problems with your camera.

BIOS Settings:

• Restart your laptop and enter the BIOS/UEFI settings (usually by pressing F10 during startup).
• Check under the "Security" or "Advanced" tab to ensure the camera is not disabled.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,