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iksay45
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Solved!

can't find battery remplacement

HP Recommended
OMEN by HP - 15-dc0018nf
Microsoft Windows 10 (64-bit)

i have a OMEN by HP - 15-dc0018nf  and cant find where to buy a battry remplacement 

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banhien
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@iksay45 

 

The specs of your machine is

 

         https://support.hp.com/au-en/document/c06089023

 

It probably uses same battery as on my machine

 

        https://support.hp.com/au-en/document/c06095817

 

It is a 4-cell, 70 Wh Li-ion polymer battery part # 917724-855 which is NOT available from HP Part Store in the US

 

        https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

2 week ago, I upgraded my machine to Windows 10 2004 and suddenly battery died, un-recoverable. I tried HP Part Store in Australia where I live and result:

 

     Omen Batt price_0.png

 

It is a backorder item, and the price is frightening since I always use main power (with UPS) and only use my machine probably twice a month therefore I don't want to pay 4 or 5 Australian dollars a week for nothing (my machine is 2 years old now).

 

I can try the following vendors if I need     Omen Batt price_1.png

I can't find it on Amazon in France, the UK ..

 

               https://www.amazon.fr/HP-battery-Cells-Li-Ion-917724-855/dp/B077VCBLD4

 

May be you can try eBay

 

           https://www.ebay.com.au/itm/NEW-Genuine-Battery-SR04XL-For-HP-Omen-15-CE000-917724-855-917678-171-HS...

 

Regards.

BH
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banhien
Level 19
Level 19
92,809 92,687 12,001 25,586
Message 2 of 3
Flag Post
HP Recommended

@iksay45 

 

The specs of your machine is

 

         https://support.hp.com/au-en/document/c06089023

 

It probably uses same battery as on my machine

 

        https://support.hp.com/au-en/document/c06095817

 

It is a 4-cell, 70 Wh Li-ion polymer battery part # 917724-855 which is NOT available from HP Part Store in the US

 

        https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

2 week ago, I upgraded my machine to Windows 10 2004 and suddenly battery died, un-recoverable. I tried HP Part Store in Australia where I live and result:

 

     Omen Batt price_0.png

 

It is a backorder item, and the price is frightening since I always use main power (with UPS) and only use my machine probably twice a month therefore I don't want to pay 4 or 5 Australian dollars a week for nothing (my machine is 2 years old now).

 

I can try the following vendors if I need     Omen Batt price_1.png

I can't find it on Amazon in France, the UK ..

 

               https://www.amazon.fr/HP-battery-Cells-Li-Ion-917724-855/dp/B077VCBLD4

 

May be you can try eBay

 

           https://www.ebay.com.au/itm/NEW-Genuine-Battery-SR04XL-For-HP-Omen-15-CE000-917724-855-917678-171-HS...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



View solution in original post

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iksay45
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thank for the help

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