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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
pavilion dv6
Microsoft Windows 10 (64-bit)

message when turning on computer    "No AMD graphics driver is installed or AMD driver is not functioning properly;  Please install driver appropriate for your AMD hardware

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ttddpp

 

Welcome to HP support community.

 

Provide the computer model number or the product number?

 

Meanwhile:

Update the Bios and Graphics card driver using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

HPSA will automatically search for all the latest drivers for your Notebook

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@ttddpp

 

Welcome to HP support community.

 

Provide the computer model number or the product number?

 

Meanwhile:

Update the Bios and Graphics card driver using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

HPSA will automatically search for all the latest drivers for your Notebook

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I went onto hp site and had a full diagnostic on it and they found it after a few tries.

HP Recommended

@ttddpp

 

Good to know that issue is resolved.

Feel free to contact us in the future of you need nay assistance.

 

To thank me for my efforts to help you, Click here to access your public post and Select - "Accept as solution"

Cheers.

Sandytechy20
I am an HP Employee

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