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‎09-28-2021 01:11 PM

HP Recommended
Product: OMEN by HP 15-ax221tx Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

My OMEN HP 15-ax***** Laptop PC produces a fast clicking/ticking sound whenever it plays anything that has sound, like when I'm playing music, video or even just when any Windows basic sounds like the startup sound. This only happens on the right speaker though.

Category:
2 REPLIES 2

‎09-29-2021 05:43 PM

HP Recommended

@Ferbuz 

 

Please perform a clean install Audio software/driver, this should help.


   (a) Download the following driver and save on your computer,
                    https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103883.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards

BH
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2 people found this reply helpful
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‎10-09-2021 09:54 PM

HP Recommended

I really appreciate your reply!

But  i've already fixed the issue by just uninstalling the Realtek driver and switching to the Windows' native High Definition Audio Device driver.

Thanks!

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