frame rate drops when charer plugged in

[aditya52]

Hello Sir/Ma'am I have HP Pavilion 15 EC laptop , When I play games on battery it gives 60+ fps but when I plug in charger FPS is reduced to 40 for every game , pls look forward with my problem and help me solving it .

[The_Fossette · Accepted solution]

@aditya52

I reviewed your post and I understand that the FPS drops when you connect the charger.

Don’t worry, I assure you I will try my best to get this sorted.

What is the product number of your computer?

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

If you continue facing the issue, then run a system test on the computer following the steps in the below article.

https://support.hp.com/in-en/document/c03467259

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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