freezes and buzzing noise

[Selocuq]

freezes and makes buzzing noise also fans running very slow .

[ub6424]

Hello @Selocuq 

I strongly advise you to go back to Windows 10 as your notebook model

is not fully tested and certified by HP for Windows 11.

Try ...

(1) Backup <all> personal data (documents/pictures/videos etc...) to external USB hard drive

(2) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

Please report your results

Only continue with (3) if no technical problems are detected!

(3) Downgrade from Windows 11 to Windows 10

https://www.techadvisor.com/article/744263/how-to-downgrade-from-windows-11-to-windows-10.html

(4) if downgrade fails ...

--- Solution ---  A)

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

--- Solution ---  B)

Use the official Microsoft method:

https://www.microsoft.com/en-us/software-download/windows10ISO

After installation is done, download and install HP drivers

https://support.hp.com/us-en/drivers/laptops

(5) Please report your results

[Selocuq]

promblem still continues

[ub6424 · Accepted solution]

Hello @Selocuq 

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges must be renewed
- The function of the fan(s) must be checked

- Short circuit test

- charger/battery test

- Components test

- General cleaning ...

--- HP warranty valid -> Contact HP Support

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

Good luck