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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V2AV)
Microsoft Windows 11

Hi i m using hp victus 15 gaming laptop and i play valorant my hardware specification is ryzen 5 5600h 8gb ddr4 and 4 gb amd Readon dedicated graphic card my problem was i play valorant with charging plugged in with (charging on) my system will be lag freezes and restart automatically before thsi i facing lag and fps drop issue i wll contact hp virtual care and they says me restore the power plant and i restore the power plant and after that i facing the horrible issue whenever i play valorant with charging turned on and also sometime in battery my complete system will be restarted i dont know why please help me thank you.

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