games won't start on my HP Omen 16 laptop while it's charging

[Alex13541]

games won't start on my HP Omen 16 laptop while it's charging

[VikramTheGreat]

Hi @Alex13541,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Sorry to hear about the trouble you have to face on your OMEN 16 laptop when games won’t start while charging:

Why This Happens

This issue often occurs due to:

• Hybrid GPU mode conflicts when switching between battery and AC power.
• OMEN Gaming Hub performance settings limiting GPU usage while charging.
• Windows Game Mode or power profiles are misconfigured.
• Corrupted graphics drivers after updates.

Recommended Steps

1. Check OMEN Gaming Hub Settings

• Open OMEN Gaming Hub.
• Go to Performance Control.
• Ensure Hybrid Mode is set correctly: 
  • For gaming, select Discrete GPU only or Performance Mode.
• Disable Eco Mode if enabled.

2. Update Graphics Drivers

• Download the latest drivers from HP: Official HP® Support
• Update both Intel GPU and NVIDIA/AMD GPU drivers.

3. Adjust Windows Power Settings

• Go to Settings > System > Power & Battery.
• Under Plugged in, set Performance Mode.
• Disable Battery Saver.

4. Check Game Launch Settings

• Right-click the game → Run as Administrator.
• Ensure no external GPU switching software conflicts.

5. BIOS & Firmware Update

• Install the latest BIOS for OMEN 16 from the HP Support page.
• Restart and test again.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat