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‎08-26-2022 02:43 PM

HP Recommended
Product: HP Pavilion Gaming 15-dk2000 Laptop PC (2P1Z6AV)
Operating System: Microsoft Windows 10 (64-bit)

my pavillion gaming laptop heats up on gaming instantly with loud fan sound then suddenly goes off within 15 minutes of playing

Category:
1 REPLY 1

‎08-26-2022 07:20 PM

HP Recommended

Hello @skirmish_master 

Sorry to hear that you are having problems ... I would like to help you.

 

I want the check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

 

(2) Please report your results

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