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‎12-02-2023 01:34 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello,

I am currently using the HP Omen Gaming Laptop 16-k0xxx, equipped with both Intel and Nvidia 3060 graphics cards. Despite its high price, I am not satisfied with it. The most serious flaw is that the computer completely freezes when web browsing. During this time, the keyboard and mouse are unresponsive, and the screen remains frozen. No matter what I press, there is no response. Upon closer observation, I believe there is a problem with the graphics processing.

The issue seems to occur when the system switches from general CPU operations to GPU operations. The screen flickers, and the computer freezes. I am using the Edge browser, and I have also tried adjusting settings in the Windows graphic settings, but the problem persists. Experiencing this issue multiple times a day has led me to reconsider ever purchasing an HP product again.

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