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‎03-05-2022 10:24 AM

HP Recommended
Product: OMEN Laptop - 15t-dh100 CTO
Operating System: Microsoft Windows 11

headphones not connected

Category:
1 REPLY 1

‎03-08-2022 03:23 AM

HP Recommended

Hi@donlashway,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing headphone jack issues with the OMEN Laptop is not working correctly.  

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Check with any alternate headphones if it works fine. 
  • Make sure the Windows and HP support assistant updates are up to date. 
  • For further Microphone troubleshooting please click this link

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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