cancel
Showing results for 
Search instead for 
Did you mean: 
User070620
New member
2 1 0 0
Message 1 of 4
2,366
Flag Post

heating issue

HP Recommended
omen 15
Microsoft Windows 10 (64-bit)

I bought a new omen 15 laptop and I have a problem with the heating it's always between 85-96 while playing 

The laptop is new and I dont know what to do

3 REPLIES 3
old_geekster
Level 16
Level 16
25,008 24,659 2,879 10,660
Message 2 of 4
Flag Post
HP Recommended

@User070620 , welcome to the forum.

 

There are several things that you can try to help keep the laptop cool:

 

1) Always use the laptop on a lap desk or other hard surface.  This will allow the air to flow into the laptop.

2) You can elevate one side of the laptop when using it.  Again, this will allow the air to flow around the battery.

3) Use a laptop cooling pad.  This will force cooler air into the vents.

4) Keep the laptop in a cooler location.

 

If none of these things help with the overheating, I suggest contacting the seller for help.  It could be that the thermal compound is not sufficient.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
0 Kudos
User070620
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I even use laptop cooler for the laptop and it's still very hot it's goes to 87-97

should return it back or there is another soultion ?

0 Kudos
old_geekster
Level 16
Level 16
25,008 24,659 2,879 10,660
Message 4 of 4
Flag Post
HP Recommended

@User070620,

 


@User070620 wrote:

I even use laptop cooler for the laptop and it's still very hot it's goes to 87-97

should return it back or there is another soultion ?


Those temperatures are not acceptable!  The TDP for the processor is 100C and at the temps that you mention it will begin to throttle.  This reduces the performance considerably.  I suggest that you contact the seller for help.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation