heating roblem in omen laptop

[ruhaan_1]

i have omen 15 laptop while gaming it is overheating and sometimes the the screen turns black . i play fortnite at lowest setting but the same problem occurs everytime 

[ub6424]

Hello @ruhaan_1 

In your case: Service is required !
- The notebook should be disassembled and checked.
- Thermal paste for CPU GPU and bridges should be renewed
- The function of the fan(s) must be checked
- General cleaning ...

Solution (A) If you have technical skills, you can do it yourself:

See: Maintenance and Service Guide

Solution (B) If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

Additional notes:

Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.11 Rev.A

13.2 MB

May 23, 2022

Download

Why ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

best regards

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[ruhaan_1]

no !! it turned off aotomatically while gaming and was very overheated

[ub6424]

Hello @ruhaan_1 

Continuous overheating causes the thermal paste to dry out [ It loses its important function ! ], so that it has to be renewed. In this case, the thermal paste must always be renewed, otherwise components can be damaged.

Therefore I have strongly advised you to do the service.

best regards

---

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