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Jawad_Jaafar
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Message 1 of 2
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hi, i have bought hp omen 15 2018, and i was so happy by this powerful laptop.

HP Recommended
OMEN Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

but i have notice that the omen key in my RGB keyboard wasn't working. Please how can i solve this?

1 REPLY 1
Photoray002
Level 15
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Message 2 of 2
Flag Post
HP Recommended

Hello @Jawad_Jaafar

 

You and hundreds of others are having the same problem.

I have not found a fix for it and HP stated they are still working on it.

All I can suggest is to do a factory recovery, or open the OCC via a Windows shortcut, rather than the key.

Im sorry.

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