how do i connect my Dell 3223D using g-sync? my laptop is OMEN MAX Gaming Laptop 16-ah0800sa (BX8B8E

[Atanasov_Ace]

how do i connect my Dell 3223D using g-sync? my laptop is OMEN MAX Gaming Laptop 16-ah0800sa (BX8B8EA)

[Deep_World]

Hi @Atanasov_Ace,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Are you connecting the monitor via HDMI or DisplayPort?
• Do you see the monitor working normally but without G‑Sync, or is it not displaying at all?
• Have you already installed the latest NVIDIA drivers for your laptop’s GPU?

In the meantime, here are a few troubleshooting steps you can try:

• Use DisplayPort if possible: G‑Sync generally requires a DisplayPort connection. HDMI may not support G‑Sync on all monitors.
• Enable G‑Sync in NVIDIA Control Panel: Right‑click your desktop, open NVIDIA Control Panel, go to Set up G‑Sync, and ensure your Dell 3223D is selected with “Enable G‑Sync, G‑Sync Compatible” checked.
• Update GPU drivers: Visit NVIDIA’s official site and install the latest drivers for your graphics card. Outdated drivers can prevent G‑Sync from appearing as an option.
• Check monitor settings: On the Dell, make sure Adaptive Sync or G‑Sync Compatible mode is enabled in the monitor’s on‑screen display menu.
• Test refresh rate: In Windows Display Settings, confirm the monitor is set to its maximum refresh rate (e.g., 165Hz or 144Hz depending on the model). G‑Sync requires the correct refresh rate to function.
• Try another cable: If using DisplayPort, ensure the cable is certified for high refresh rates. Some lower‑quality cables can cause issues.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World