• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN Laptop - 15-en0005nl
Microsoft Windows 10 (64-bit)

hello, i've bought an HP omen 15 lapton about 2 days ago, i was wondering how long should the battery last, because my computer has dropped the battery level from 99% to 25% in about 50 minutes of gaming, and yesterday the same with a simple movie, is that normal? how can i make sure that everything in the battery is ok? i've seen that usually the battery should last at least 5/6 hours

1 REPLY 1
HP Recommended

Hi @Riccardo17 ,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing battery issue with OMEN Laptop - 15-En0005nl.

 

Request you to please click on this link and follow the steps to test the battery.

 

If there is a failure ID, I request you to share the Failure ID with us.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.