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HP Recommended
OMEN Laptop - 15-en0005nl
Microsoft Windows 10 (64-bit)

hello, i've bought an HP omen 15 lapton about 2 days ago, i was wondering how long should the battery last, because my computer has dropped the battery level from 99% to 25% in about 50 minutes of gaming, and yesterday the same with a simple movie, is that normal? how can i make sure that everything in the battery is ok? i've seen that usually the battery should last at least 5/6 hours

1 REPLY 1
HP Recommended

Hi @Riccardo17 ,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing battery issue with OMEN Laptop - 15-En0005nl.

 

Request you to please click on this link and follow the steps to test the battery.

 

If there is a failure ID, I request you to share the Failure ID with us.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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