hp Victus 15-fb1004ax will not turn on

[broker1274]

hello my victus laptop will not turn and shows some life only when i plug it in when i plug it in i will get 3 white blinks coming from the charging port and that's it and will not turn on or get display please help.

[Max3Aj]

Hi @broker1274, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
The three white blinks on the charging port LED typically indicate a power-related issue. Here are some troubleshooting steps to diagnose and potentially resolve the issue:

Check for Loose Connections

• Ensure that your charger is properly plugged into both the laptop and the power outlet.
• Try a different power outlet.
• If possible, test with another compatible HP charger.

Perform a Hard Reset

Since your laptop shows signs of power, a hard reset might help:

1. Disconnect the charger and remove any connected peripherals (USB devices, external drives, etc.).
2. Press and hold the power button for 30-60 seconds.
3. Plug in the charger without turning on the laptop and wait for a minute.
4. Try turning it on.

Check for Battery Issues

If the laptop only reacts when plugged in:

• Try turning it on without the battery (if removable) and only using the charger.
• If the battery is non-removable, let it charge for at least 30 minutes, then try turning it on.

Identify Blink Codes

The 3 white blinks might indicate:

• Battery issue – It may need reseating or replacing.
• Motherboard failure – The laptop might not be receiving power correctly.

Reseat RAM & Internal Battery

If you’re comfortable opening the laptop:

• Disconnect the power.
• Remove the RAM sticks and reinstall them securely.
• Disconnect the internal battery (CMOS) for 5 minutes and reconnect it.
• Try turning the laptop on again.

Check for Short Circuit or Internal Damage

• If you recently updated BIOS, installed new hardware, or experienced a power surge, your motherboard could be affected.
• Check for any signs of burnt components or loose connections inside the laptop.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support