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Jeans23
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Message 1 of 2
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Solved!

(hp omen 15-en0029nr) the lighting section does not appear in my omen commad center

‎10-02-2020 09:57 AM - edited ‎10-02-2020 12:34 PM

HP Recommended
Product: hp omen 15-en0029nr
Operating System: Microsoft Windows 10 (64-bit)

Why in my omen command center the lighting section does not appear and I do not understand why if this laptop says it in its specifications

 

Omen Command Center 10_2_2020 11_27_18 AM.png

 

I always update it but it never comes out and I already uninstalled it but it doesn't appear anyway

 

1 ACCEPTED SOLUTION

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banhien
Level 20
Level 20
100,076 39,116 13,000 27,315
Message 2 of 2
Flag Post

‎10-03-2020 11:34 PM - edited ‎10-03-2020 11:54 PM

HP Recommended

@Jeans23 

 

Its specs

 

         https://support.hp.com/au-en/document/c06656946

 

Which says nothing about keyboard. My machine specs clearly says it has

 

         Full-size 4-zone lighting backlit keyboard with numeric keypad and NKRO   

 

And its OCC shows:

 

             OCC zone.png

 

Updated: I've found parts for your machine. For keyboard, it is M00666-001 and it ONLY has 1Zone as shown on the following link

 

              https://partsurfer.hp.com/Search.aspx?searchText=3J967UA

 

Regards.

 

           

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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banhien
Level 20
Level 20
100,076 39,116 13,000 27,315
Message 2 of 2
Flag Post

‎10-03-2020 11:34 PM - edited ‎10-03-2020 11:54 PM

HP Recommended

@Jeans23 

 

Its specs

 

         https://support.hp.com/au-en/document/c06656946

 

Which says nothing about keyboard. My machine specs clearly says it has

 

         Full-size 4-zone lighting backlit keyboard with numeric keypad and NKRO   

 

And its OCC shows:

 

             OCC zone.png

 

Updated: I've found parts for your machine. For keyboard, it is M00666-001 and it ONLY has 1Zone as shown on the following link

 

              https://partsurfer.hp.com/Search.aspx?searchText=3J967UA

 

Regards.

 

           

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
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