(hp omen 15-en0029nr) the lighting section does not appear in my omen commad center

[Jeans23]

Why in my omen command center the lighting section does not appear and I do not understand why if this laptop says it in its specifications

I always update it but it never comes out and I already uninstalled it but it doesn't appear anyway

[banhien · Accepted solution]

@Jeans23 

Its specs

         https://support.hp.com/au-en/document/c06656946

Which says nothing about keyboard. My machine specs clearly says it has

         Full-size 4-zone lighting backlit keyboard with numeric keypad and NKRO   

And its OCC shows:

            

Updated: I've found parts for your machine. For keyboard, it is M00666-001 and it ONLY has 1Zone as shown on the following link

              https://partsurfer.hp.com/Search.aspx?searchText=3J967UA

Regards.