• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎04-17-2021 06:11 PM - edited ‎04-17-2021 06:19 PM

HP Recommended
Product: dc-0025ur
Operating System: Microsoft Windows 10 (64-bit)

my previous post - https://h30434.www3.hp.com/t5/Gaming-Notebooks/hp-omen-command-center-missing-comfort-profile/m-p/71...

 

So. Everything worked fine until i decided to update occ from version 8.2.11.0 to latest version.

After update to latest version of omen gaming hub, my comfort mode is missing. i only have two (performance and default). But i need comfort mode.

Then i decided to revert back to 8.2.11.0... i installed it and i only have game stream tab.

HP Omen tab missed completely 

WHAT THE HECK ????!!!!

 

AND PLEASE! PLEASE! DONT TELL ME that dc omen laptops not supported COMFORT MODE! Because that's not TRUE. 

EVERYTHING WORKED FINE (bios v.f09) until i decided update occ to latest version

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2021 07:10 AM

HP Recommended

finally solved it! after rollback driver of "hp application enabling services" component

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-17-2021 10:51 PM

HP Recommended

@Artem111 

 

OCC is no longer has newer version. Please Windows Store to install Omen Gaming Hub. Few things are still missing. But I've been told there are few bugs. Please wait for the next release.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-18-2021 05:59 AM - edited ‎04-18-2021 06:00 AM

HP Recommended

i don't want newer version anymore.

i don't understand.

 

before update 

reverted version (same app)

 

WHY!???

Was this reply helpful? Yes No

‎04-18-2021 07:10 AM

HP Recommended

finally solved it! after rollback driver of "hp application enabling services" component

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.